Privacy Policy
Water Well Services, Inc. (“we,” “us,” or “our”) operates the website https://www.wwslv.com (the “Site”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, request services, make purchases, or interact with us.
1. Information We Collect We may collect the following types of information:
- Personal Information you provide directly: name, email address, phone number, physical address, and any other details you submit when requesting a service quote or filling out a contact form.
- Service Request Information: Details about your water well system, service needs, and scheduling information.
- Payment Information: When you make a purchase in our online Water Well Store, payment details are processed securely by our third-party payment provider, SwipeSimple. We do not store full credit card numbers on our servers.
- Communications: Records of any emails or messages you send us.
2. How We Collect Information
- Through forms on our website that direct you to Jobber (our service management platform) for service requests.
- Through our online store checkout process.
- Through email communications and marketing.
- Automatically through essential cookies (see section 5 below).
3. How We Use Your Information We use the information we collect to:
- Provide and manage the water well services you request
- Process payments and fulfill orders from our online store
- Communicate with you about appointments, services, and updates
- Send marketing and promotional emails (when you have consented or as permitted by law)
- Improve our website and services
- Respond to your inquiries and customer service requests
- Comply with legal obligations
4. How We Share Your Information We do not sell your personal information. We only share your information in these limited cases:
- With Jobber: Your service request forms are submitted directly to Jobber to manage scheduling, invoicing, and service delivery.
- With SwipeSimple: Our payment processor for handling online store transactions.
- With Email Service Providers: We may use third-party email marketing platforms to send newsletters, promotions, and service-related communications.
- Legal Requirements: If required by law, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Cookies and Tracking Technologies We use essential cookies to make our website function properly (for example, remembering your preferences). We do not currently use analytics tools like Google Analytics or advertising pixels. You can manage cookie preferences through your browser settings.
6. Data Security We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Your Privacy Rights You may request access to, correction of, or deletion of your personal information by contacting us. California Residents (CCPA/CPRA): You have additional rights including the right to know what personal information we have collected about you, to delete it, and to opt out of the sale of your personal information (we do not sell data). To exercise these rights, email us at sales@wwslv.com.
8. Children’s Privacy Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Effective Date.
10. Contact Us If you have any questions about this Privacy Policy, please contact us at:
Water Well Services, Inc. 6475 W. Gary Ave. Las Vegas, NV 89139 Email: sales@wwslv.com
